Terms of Service

Welcome to the website of Stiletto Hair Studio. By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this site.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Stiletto Hair Studio ("we," "us," or "our") governing your use of this website and related services. By using this site, you represent that you are at least 18 years of age or are using it with the consent of a parent or guardian.

2. Description of Services

This website provides information about Stiletto Hair Studio, including our salon services, team, location, hours, and contact information. To book an appointment, please contact us directly.

All information on this website, including service descriptions, pricing, and availability, is provided for general informational purposes and is subject to change without notice.

3. Appointments and Cancellations

We value your time and ask that you respect appointment schedules. By booking an appointment, you agree to the following:

• Please arrive on time for your scheduled appointment. Late arrivals may result in shortened service time or rescheduling.
• Cancellation Policy: All appointment cancellations must be made 24 hours prior to your scheduled appointment time. Any late cancellations or missed appointments will result in 50% charge to the credit card on file. Please wait for an e-mail or text conformation before arriving to your appointment. If you do not receive an e-mail or text conformation please call the salon 757-962-9080

4. Pricing and Payment

Service prices listed on this website are estimates and may vary based on hair length, thickness, condition, and specific requirements discussed during your consultation. Final pricing will be confirmed at the time of your appointment.

Gratuities are appreciated but never required.

5. Intellectual Property

All content on this website, including but not limited to text, photographs, graphics, logos, icons, and design elements, is the property of Stiletto Hair Studio or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.

6. User Conduct

When using this website, you agree not to:

• Use the site for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any portion of the site or its systems
• Transmit harmful code, spam, or other disruptive content
• Use automated tools to scrape, crawl, or collect data from the site without permission
• Misuse the Sage chat assistant by submitting abusive, harmful, or inappropriate content
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity

7. AI Chat Assistant (Sage)

our website features an AI-powered chat assistant called Sage designed to help answer questions about our services, hours, pricing, and more. By using Sage, you acknowledge and agree that:

• Sage provides general information based on available data and should not be considered a substitute for direct communication with us.
• Responses generated by Sage are for informational purposes only and do not constitute a binding offer, guarantee of availability, or professional advice.
• While we strive for accuracy, Sage may occasionally provide incomplete or outdated information. Please confirm important details (such as pricing, availability, and policies) by contacting us directly.
• We reserve the right to modify, suspend, or discontinue Sage at any time without notice.

8. Third-Party Links and Services

This website may contain links to third-party websites and services, including but not limited to appointment booking platforms, social media profiles, and map services. These links are provided for your convenience only. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites. Your use of third-party services is governed by their respective terms and policies.

9. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, Stiletto Hair Studio and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or our services, including but not limited to loss of data, revenue, or profits, even if we have been advised of the possibility of such damages.

our total liability to you for any claims arising from the use of this website shall not exceed the amount you paid us for services in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Stiletto Hair Studio, its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or in any way connected with your use of this website or your violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of VA, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in VA.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of this website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have any questions about these Terms of Service, please contact us: